Human Capital Development: Training, Coaching and Consulting (HCD)

The marcus evans Human Capital Development division is focused on giving our clients the opportunity to learn, improve and continue to grow within the company in a close-knit, closed-door environment. This allows for more honest discussions and feedback, fosters teamwork and you benefit from personalised solutions given by our consultants suitable to your organisation. The success of our HCD division lies in our understanding and fascination towards our clients’ business models, sectors and the challenges that they face. We want be a part of their success and be involved in their training and development efforts.

The HCD division was kicked off at our global headquarters in London, UK and is growing at an amazing pace within the European region we have successfully continued a similar initiative in the Middle East, Asia Pacific and Africa. The growth and expansion of the division is due to the significant demand and positive feedback from our treasured clients who have chosen us as their preferred Human Capital Development partner. Our global network also allows us to utilise a pool of consultants and experts from diverse parts of the world to execute successful trainings for our clients regardless of where they may be and whichever business sector they are involved in.

Depending on your training needs, we offer a number of HCD solutions, for example:

· Delivering existing marcus evans public courses for you In-House (This will be further customised to your organisation through the use of specific Pre-Course Questionnaires)

· As a result of the specific Pre-Course Questionnaires, courses are delivered at a suitable level according to participant experience and knowledge.

· Designing a completely tailor-made marcus evans training course, programme or consultancy solution for you including such elements as behavioral profiling, SWOT analysis, experimental exercises, strategy workshops and actual-real life case studies.

· To ensure longevity and ROI on the training courses and/or consulting solution, there are detailed assessments done after the training / consulting sessions to gauge the effectiveness of the entire exercise. Recommendations will be made on further sessions suited to your Company

Why marcus evans Human Capital Development (HCD)

· Tailored to meet your specific needs; course content, real-life and relevant case studies and exercises, training objectives and course format. This includes one, two or three-day courses, individual modules or long-term development programmes.

· Latest cutting edge training content and materials to ensure consistent and relevant information for your company’s unique environment and market position

· Pre or Post event consulting options provide additional value add to your training, allowing the consultant to personally recommend improvements and design action-priority tables to help immediately implement learning into the organisation

· Practical action plans are developed to ensure applicable knowledge and on-going learning and development. · Cutting edge human capital Training Needs Analysis methodologies will be utilised to provide input into the structure and content of the training programme in accordance to your unique training needs.

· Cost-effective training solutions should you have a number of delegates with the same training needs. In House courses are priced according to development work and training delivery rather than per delegate.

· Delivered on-site or off-site enabling you to utilise your own training facilities or for us to organise the venue for you with delegates thus focusing on their learning in a fresh environment away from the office.

· International training can be delivered through our large network of trainers offering a range of languages, across-cultures and ensuring in-knowledge locale to suit your geographic location.

· Seamless customer experience from the first contact with your Account Executive to the final execution of your training room being prepared by our staff on the day. Our reliable customer service and administration teams and processes mean that minimum effort is required from you to ensure the delivery of a high quality event.

· Leading specialist trainers and consultants qualified through intense scrutiny to ensure their experience and training style is most suited to your industry and organisational culture

· Assured confidentiality of sensitive organisational information


marcus evans IHT business divisions:

• Business & General Management
• Supply Chain & Logistics
• Oil & Gas
• Technical & Engineering
• Capital Markets & Banking
• Healthcare & Life Sciences
• Corporate Finance
• Infocommunications & IT
• Human Resources
• Telecommunications
• Sales, Marketing & PR
• Energy & Utilities


Partial courses offered listed, each can be tailored for specific industries:
Banking Sector

• Asset Liability Management
• Advance Credit Risk Analysis
• Basel II, III Risk Management Masterclass
• Corporate Fraud & Financial Crimes
• Effective Receivables Management
• Hands on & Practical Credit Collections
• Debt Restructuring and Loan Workout


General Management Sector

• Corporate Fraud Control
• 3-day MBA
• Team Building (Activities and training)
• Mastering Project Negotiation Skills
• Knowledge & Intellectual Capital Management
• Advanced Project Management for Engineers
• Advanced Competitive Intelligence Training
• Managing Diversity at the Workplace Training
• Advanced HAZOP & Risk Assessment
• Finance for Project Managers and Technical Professionals
• Mastering Project Negotiation Skills
• Energy Auditing~
• Pricing Excellence
• Advanced Negotiation Skills
• Managing Crisis Communication & Media Relations
• Advanced Practical Business Continuity – Confronting Weapons of Business Destruction
• Creating Better Futures - The Practice of Scenario Planning
• Project Risk & Uncertainty Management
• SLAs & Services Management – Getting It Right
• Strategic KAM: The Pragmatic Approach
• Managing Multiple Priorities
• Customer Experience Management
• Effective Project Negotiation
• Managing Change
• Corporate Culture Revolution
• Leadership & Corporate Coaching Certification Course
• Strategic Planning & Perception Management
• Infrastructure Project Management
• Pricing Strategies
• Reputational Risk – How to Manage for Value Creation
• Mastering the Science of Selling for Engineers & Technical Professionals
• Executive PA
• Mastering Presentation Skills
• Advanced Customer Service Skills
• Effective Office & Administration Skills
• BLUE OCEAN; developing new strategies to tackle competition
• Advanced Competitive Intelligence
• Market Insights for Specific Regions (Tailored According to regions/Sectors within the region)
• Effective Corporate Governance
• Mastering Strategic Alliances
• Professional Development for Managers
• Train the Trainer (Corporate Mentorship)
• Corporate Customer Service Excellence for Senior Executives
• Effective Contract Development & Drafting
• Strategic Corporate Planning

Human Resource Sector

• Talent Management & Succession Planning Masterclass
• Fatigue Management
• HR Sustainability Masterclass
• Intellectual Capital Management
• Human Performance Measurement & Management: Installing the human touch
• The Psychology of Selecting the Right Employee
• Supervisory Skills
• Interviewing techniques
• HR Risk Management

Information Technology Sector

• Rapid Enterprise Architecture Delivery
• ECM: Buy-in, Architecture and Integration
• Service-Oriented Architecture
• Advanced IT Project Management
• Value Engineering & Analysis
• Advanced Service Oriented Architecture (SOA)
• Master Data- Management

Manufacturing Sector

• Applied Lean Manufacturing
• People Management in Plant Lean Transformation
• Rapid Manufacturing & Rapid Product Development
• Applied Lean Six Sigma
• Reliability Centered Maintenance
• Tribology - Science in Motion
• Statistical Process Control
• Risk Based Decision Making

Oil, Gas & Petrochemicals / Engineering Sector

• Advanced Oil & Gas Finance & Accounting Strategies
• Pipeline Protective Coatings
• Reliability Centered Maintenance – A Contemporary Approach
• Pipeline Pigging & Cleaning Excellence Training
• Oil & Gas Logistics Excellence Training
• Oil & Gas Tribology / Oil Condition Monitoring
• Middle East Electrical Engineering
• Project Risk Management
• Strategic Asset Management
• Refinery Economics: The Equation of Profits
• Oil & Gas Accounting & Finance
• Joint Ventures & Finance
• Predictive Based Maintenance
• Preventative Based Maintenance
• Root Cause Analysis & Failure (RCFA)
• Oil & Gas Accident Investigation
Telecommunication Sector
• Revenue Assurance for Telco Industry
• Competitive & Consultative Selling Strategies
• Interconnect & Broadband

Sales & Marketing Sector

• R&D- Product Development & Innovation
• Strategic Key Account Management
• Fashion Merchandising
• Service Excellence Road Map For Manufacturing
• Strategic Channel and Partner Management
• Effective Channel Partner Management
• Marketing ROI
• Sales Force Management
• Advanced Sales Force Team Development
• The Psychology of Successful Sales Excellence

Transport and Travel Sector

• Air Cargo Business Intelligence
• Network Planning & Schedule Development
• Revenue Management for the Aviation Industry
• Fleet & Fuel Management

Finance Function Sector

• ERM using Risk Registers
• Corporate Forecasting
• Corporate Treasury Management
• Financial Risk Management Masterclass
• Due Diligence: Making Successful Deals Work
• Product Innovation and Management for Financial Services
• 2nd Annual Corporate Fraud Control
• Transfer Pricing
• Mastering Investment Management Strategies & Principles
• Anti-Money Laundering
• Strategic Corporate Finance & Organisational Strategy
• Finance for Non-Finance
• Budgeting, Rolling Forecasts and Strategic Planning
• Trade Financing Masterclass
• Operational Risk Management
• Negotiation Skills for SME bankers
• Finance for Directors and Executive Management
• Private Banking and Wealth Management
• Asset Liability Management

Supply Chain Sector

• Space, Layout and Equipment Planning for World Class Warehouses
• Supply Management Gap Analysis - Best Practices in Sourcing
• Chemical & Petrochemical Warehousing and Transportation
• Inventory Management Masterclass
• Collaborative Planning, Forecasting and Replenishment (CPFR)
• Effective Warehouse Management
• Lean Supply Chain
• Applying Six Sigma Principles in your Supply Chain
• Procurement & Supplier Cost Masterclass
• Procurement & Sourcing

Utilities Sector

• Industrial Water Treatment
• Advanced Waste Water Management
• Energy Efficiency

Infrastructure sector

• Infrastructure Project Management
• 3 Day MBA in Construction Project Management
• Advanced Cost Engineering

Partial Client List:

· Abu Nayyan
· Access Bank
· ADNOC
· AEC
· Ajman University
· Aker Solutions
· Al Gihaz
· Al Jomaih
· Al Khodhari
· Al Kout
· Al Majdouie
· Al Muhaidib
· Al Rajhi
· Al Shuwayer
· Al Tuwairqi
· Al-Azizia
· Alderley FZE
· Arabian Industries
· Aromatics Oman
· Attock Refineries
· Auto Arabian Agency
· B Braun
· Bank of Papua New Guinea
· BAT PK
· BBK
· Botswana Housing Corporation
· CABS
· Cal Bank
· Cargill
· CBZ Bank
· Chevron Indonesia
· Dal Group
· DEWA
· Dolphin Energy
· DU
· Dubai Cable
· Dubai Customs
· EBL Bangladesh
· Emarat
· Emirates Sembcorp Gulf O&M Co. Ltd
· ENI PK
· EP Manufacturing
· Etisalat
· FBC
· Gulf Air
· Gulf Precast
· Hadi Al Hammam
· Haif Co
· ICI PK
· IKK
· Kabbani Construction
· KAPCO
· KCM
· Kenanga Holdings Berhad
· Khimji Ramdas
· KUB
· Leighton Contractors
· Liwa Stores
· MAF Holding
· Majan Electricity
· Mebco
· MMG
· Mubadala
· Namibia Telecom
· National Bank of Malawi
· National Shipping Co
· Nawras
· NCC
· NedBank Malawi
· Nesma
· Nokia
· Novo Nordisk
· NRC
· Octal
· Oman Cables
· Oman Gas
· Oman Grid
· Oman PPP
· Oman Refinery
· Omantel
· ORPC
· Overseas Ast Co
· Pak Arab Refinery
· Pakistan State Oil
· PEPCO
· Petrofac
· Petrosteel
· Puma Energy
· QAPCO
· Qatar Engineering
· Qatar Gas
· Qatar Markets
· Qatar Petroleum
· Qatar University
· QCON
· Qualitix
· Rajhi Steel
· Ras Gas
· Rawabi Holdings
· Reserve Bank of Vanuatu
· Riyadh Cement
· Roots Group Arabia
· RTA
· Safer
· Sakr Power Systems
· Samba Financial
· Saphad
· Saudi bin Laden
· Saudi Cement
· Saudi Chemical
· Saudi Paper
· Saudi Telecom
· SIPCHEM
· Southern Province Cement
· Tabuk Cement
· TaiGen
· Towell Oman
· True Corp
· Unilever
· Union Homes
· United Nation Population Fund Bangladesh
· VIVA
· Vodafone Fiji
· Warid Telecom
· Yamama Cement
· ZB Financial

For further information:

Asia and the Middle East:
marcus evans Kuala Lumpur
CP 2101, Central Plaza,
No. 34, Jalan Sultan Ismail,
50540 Kuala Lumpur
Malaysia
Contact: Miss Nik Mariam
Telephone: +60 3 2723 6262
Email: NikM@marcusevanskl.com

marcus evans Pakistan
4th Floor,Tower A, Technology Park, ST-8,
Shahrah e Faisal, Karachi 75500
Pakistan
Contact: Muhammad Saleem
Telephone: +92 21 32799008 or +92 322 2457951
Email: SaleemM@marcusevanspk.com

Africa
marcus evans (South Africa) (Pty) Ltd
Level 2 Matador Building
62 Strand Street
Cape Town, 8001
South Africa
Contact: Sarah Faradilla
Email: SarahF@marcusevansct.com
Telephone: +27 21 431 3000 ext: 1011

Europe:
marcus evans UK
11 Connaught Square,
London
W2 2ET
UK
Telephone: +44 (0)20 7647 2383
Facsimile: +44 (0)20 7647 2261