Today's challenges in fleet management are escalating. There is a significant amount of effort towards maintaining their insurance and tax compliance by managing and reporting key vehicle attributes like speed, distance, and geographical boundaries crossed. Organisations are recognizing the opportunity to more effectively and accurately improve communication with their mobile workforce, yet today it is not very cost-effective to implement these solutions.

In terms of cost and cost reductions, companies are focused on reducing costs associated with their business processes and fleet operations. Too much money is spent on issues that arise from lack of visibility, communication, and insight into key mobile sales or field operations processes, driver’s behaviour, and insurance premiums.  The rising fuel costs across the Asia pacific region are also putting a strain on fleet owners and operators.

On the other end, time and money is being spent to focus on improving customer satisfaction. Often, customer satisfaction is related to the interaction a customer has with a mobile sales force or field service organisation. The opportunity for an organisation is to understand the details and outcome of each customer service interaction so they can improve customer satisfaction.

This 2-day training will share and discuss current issues on maximising fleet utilisation, effective vehicle maintenance, fuel and driver management as well as enhancing customer relations. It will address the need for creating efficient and cost effective transport schedules, incorporating real-time monitoring systems and key process improvements, monitoring vehicle quality & standards, managing driver driving attitudes in terms of safety and energy saving and assessing the feasibility of implementing NGV as an alternative energy.

Don't miss this opportunity to gain insights on these proven methodologies that provide strategic yet practical solutions in leveraging operational cost efficiency and ensuring the highest level of customer satisfaction.

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Testimonials on your course trainer:

"I've been in the business for over 30 years and am still looking for that crystal ball to help with decisions. His presentation was the best guide I've seen to date."
Thomas Miller Fleet Manager
Edward E. Gillen Company

"Those that attended his presentation were quite interested in the discussion. In fact several people came up to me later in the day to thank for how much they had learned."
Geoff Culm Transport Manager
Bank of America

"What pleased me the most about the seminar was his session on Estimation of Operating Cost Savings from Fleet Renew."
Dave Ward Logistics Manager
West Coast Aggregates, Inc.

"He was very knowledgeable about the subject and tried to speak where all levels attending could understand and benefit."
Antonín Parma Fleet Executive
Blue Events, S.R.O.

"His Rent-Lease-Buy Decision Making presentation at CONNEXPOCON AGG 2008 in Las Vegas was very informative. Thank you!"
Connie Aaron Fleet Manager
US General Services Administration