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31 July 2010
finance/insurance sector

3rd Annual Claims Management and Processing in Insurance
Realising bottom line savings and combating fradulent claims

Event Date: 7-8 Sep 2009
Location: Radisson BLU Hotel - Amsterdam City Centre, The Netherlands

key conference topics

  • Identifying fraud fast
  • Identifying claims in emerging markets: Risk versus reward
  • Examining outsourcing vs. In-house
  • Make 2009 the year we combat regulation
  • Operational transformation: Enhancing your customer service
  • conference focus

    In the current situation of economic turmoil insurance companies are not only looking to automate their claims cycle but also

    In the current situation of economic turmoil insurance companies are not only looking to automate their claims cycle but also to improve the quality of service they offer through implementing new fraud prevention strategies and improving customer satisfaction rates. There are also a multitude of regulatory requirements within the industry and insurers are faced with the challenge of reducing costs whilst managing these upward pressures. This marcus evans conference is a truly Pan-European gathering bringing together a mix of claims managers, heads of insurance fraud and processing and operations managers to discuss the latest cost-cutting strategies in handling claims effectively in order to meet the challenges faced within the insurance industry today.

    conference sponsors
    Corporate Silver


    Fineos

    Media Partner


    X primm

    Silver


    Van Ameyde Group

    Silver


    Esis

    Business Development


    Fadata

    Business Development


    ISO

    Business Development Partner


    Broadspire

    who should attend the conference

    Insurance companies
    Heads, Presidents, Managers and Directors of...
    Claims
    Fraud
    Financial Crime
    Processing
    Operations

    Consultancies and software providers
    Heads, Managers, Partners, Directors and Presidents of...
    Business/Product Development
    Insurance
    Processing
    Claims

    the conference organisers

    marcus evans specialises in the research and development of strategic events for senior business executives. From our international network of 63 offices, marcus evans produces over 1000 event days a year on strategic issues in corporate finance, telecommunications, technology, health, transportation, capital markets, human resources and business improvement.

    Above all, marcus evans provides clients with business information and knowledge which enables them to sustain a valuable competitive advantage and makes a positive contribution to their success.



    conference speakers

    European Program Manager

    Zurich

    Regional, Technical and Strategic Manager

    Casualty Claims, AIG

    CEO

    Allianz Bulgaria Nonlife

    Claims Director

    Ethais Group

    Head of Claims

    Gjensidige

    Director of General Insurance and Health

    Association of British Insurers

    Head of Investigations, Group Financial Crime

    Aviva, UK

    General Manager

    Asirom Romania

    Member of Executive Board

    Asirom Romania

    Head of Crime Intelligence

    Generali Claims Management

    Claims Management and Consulting, Corporate Claims and Business Run-off

    Munich Reinsurance Company

    Claims Management and Consulting, Senior Consultant Corporate Claims

    Munich Reinsurance Company

    A Senior Representative

    Fineos

    Chief Commercial Officer

    Van Ameyde International

    Assistant Vice President

    ESIS Global Claims Services

    general enquiries

    Julia Greben

    6 Connaught Place
    London
    W2 2ET

    Telephone:
    +44 (0) 20 3002 3036
    Fax: +44 (0) 20 3002 3016
    Email: JuliaG@marcusevansuk.com


    sponsorship opportunities

    Thomas Dunn

    Marcus Evans CR Ltd.
    marcus evans
    I P Pavlova 5, 120 00, Prague 2

    Telephone: +420 255 707 232
    Fax: +420 255 707 225
    Email: thomasd@marcusevanscz.com

    conference quote

    "Align claims handling efficiency with customer satisfaction for a consistent, cost effective claims process"

    In the new financial environment it is imperative that insurance companies dissect and streamline claims handling processes ensuring efficient costs and customer service. This marcus evans conference uncovers the new fraud prevention strategies that with increased customer satisfaction will lead to an enhancement in efficiency. The latest cost-cutting technology will be discussed alongside emerging markets and cross border claims management opportunities.