With the high levels of business disputes stemming from the market volatility, the ever-increasing burden of civil litigation is of no exception. This not only takes a toll on the country’s justice system but ultimately has sparked a growing realisation amongst corporations in the region on the importance of Alternative Dispute Resolution (ADR). In line with the government’s initiative to boost a more proactive ADR culture in the region, it is critical to know the various laws, regulations, methods and techniques that govern a successful session on mediation and arbitration.

Positively encouraged by the Courts and when practiced effectively, the demand for this cost-effective alternative to litigation is expected to escalate. Not only leveraging on its inexpensive and fast outcome in disputing commercial cases, successful mediation, arbitration and negotiation is viewed as having a positive dimension, thus acting as a catharsis towards redefining business relationships.

Consequently, in a quest to further alleviate the present burden of judicial functioning and accelerate the acceptance towards ADR, this two day masterclass will feature effective ADR mechanisms that set delegates to be at the forefront of comprehending the psychology behind ADR. Delegates would be exposed to the art of negotiating a winning mediated resolution while simultaneously master the art of argument and persuasion in arbitration. Led by an internationally renowned dispute resolution expert, delegates can also expect a variety of case studies to be discussed, while successfully prepping one to be on the vortex of becoming an expert in ADR.

For the full brochure, please contact Miss Bernardine at BernardineM@marcusevanskl.com

Why should you attend?

· Along with the government’s initiative, the current trend in the legal system for settling dispute is the use of alternative dispute resolution, including mediation, negotiation and arbitration. As such, it is imperative that decision makers know the essentials towards settling a dispute outside the court system.

· ADR is perceived to have a positive dimension as it is consensual and caters to the needs of the parties. This notion is inevitable when it comes to sustaining an amicable and positive business relationship. 

· This cost-effective measure is seen to escalate as more disputes are resurfacing from the adverse economy climate. Consequently, more industries and most companies are taking advantage of this alternative to litigation as an attempt to improve speed while minimising cost.

· The parties stand a chance to be in control of the situation. ADR encourages flexibility in its process as opposed to the court system. This proactive manner can only be reinforced when organisations comprehend the laws that govern their agreement along with state of the art techniques of various conflict resolution processes.

Key Topics

• Comprehending the psychology behind a mediation and arbitration
• Arbitration: The art of argument and persuasion   
• Mediation: The art of negotiating a winning mediated resolution
• Successfully influencing a mediator to create a winning mediated session
• Applying ADR etiquette and ethics towards sustaining a positive business relationship

Attend this informative event and gain practical insights into:

· Emphasising the shift to mediation, negotiation and arbitration as a more cost-effective and speedy approach in settling conflicts

· Advancing current tips, tricks and techniques in various dispute methods towards keeping up with the current trend in the legal system

· Comprehending the psychology behind each dispute resolution method as an important feature in settlement of a legal dispute

· Formulating techniques to successfully deal with difficult parties and strong emotions

· Winning a mediation through the art of negotiation and influencing the mediator

· Fostering an amicable business relationship by implementation of most appropriate method in resolving commercial disputes 

· Enhancing the arbitration process through right framing of persuasion and argument

Who should attend:

Managing Directors, CEOs, COOs, Presidents, Vice Presidents, General Managers, Supervisors, Heads of:

• In-house counsels
• Project Professionals
• Contract Advisors
• Legal Advisors
• Arbitrators
• Mediators
• Procurement and Purchasing Managers
• Sale & Marketing Managers
• Business Development Managers

From the full spectrum of industries including but not limited to:

• Real Estate & Properties
• Infrastructure & Construction
• Oil and Gas
• Petrochemicals and Chemicals
• Heavy Industries
• Conglomerates & Family Owned Businesses
• Retailing & Manufacturing
• IT and Telecommunications
• Legal Firms