In a recent study over 4,000 senior executives from the private and public sector were asked about the main economic challenges that they expect to face in the coming years. Most believe that less emphasis will be placed on the products and services offered by an organisation. Of greater significance will be how quickly they can place themselves to deliver those products and services to customers and how flexibly they respond to market changes.

Business and Process Agility is about organisations being equipped with agile, adaptable, flexible processes that can respond quickly to change, be it an upturn or downturn in the economy, changes in legislation or new technology. Quite simply, the better equipped an organisation is to respond to these changes, the more successful it will be.

For more information and brochure, kindly contact Ms. Esther at estherw@marcusevanskl.com

Key topics     

· Business and Process Change Agility

· Using customer insights to drive process efficiencies and innovation

· Collaboration and the role of technology in business agility

· Measuring the dollar value of process improvement

· An interactive workshop on defining, measuring and improving agility

Key features

· Aligning people, processes and customers within your organisation

· Positioning your processes to accelerate business responsiveness

· Investigating and measuring how agile your organisation actually is

· Streamlining processes effectively through collaboration

· Building organisational change capability into your organisation

· Harmonising your business goals with the appropriate technology