Customer Service 4.0: Digitale Transformation im Kundenservice event reviews

Customer Service 4.0: Digitale Transformation im Kundenservice

Digitalisierung und neue Geschäftsmodelle in der Zeit des digitalen Umbruchs, Auflösung klassischer Strukturen und Auswirkungen von disruptiven Technologien auf den Kundenservice, die Emanzipierung des Kunden durch die digitale Transformation als Chance zur Kundenbindung und -akquise, nutz- und gewinnbringende Vernetzung von Kanälen und Daten.

29-30 Jun 2016
Hilton Köln, Germany


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marcus evans reviews - Customer Service 4.0: Digitale Transformation im Kundenservice 4.7 out of 5 based on 3 user reviews.
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marcus evans reviews - Die Marcus Evans Events bieten nicht nur interessante Vorträge mit Erkenntnisse aus Unternehmen, sondern geben die Möglichkeit mit anderen Experten und Führungskräfte in Kontakt zu treten, über ähnliche Herausforderungen zu diskutieren und voneinander zu lernen.
12 July 2016
Hochschule Luzern
5* Professor

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marcus evans reviews - Sehr guter und interessanter Anlass.
07 July 2016
Swiss Life AG
4*

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marcus evans reviews - It was a very informative event with a lot of options to built a helpful network. We all realised the same challenges, but are on track differently with our activities to adapt our businesses to the new consumers' requirements.
04 July 2016
Beiersdorf AG
5* Consumer Interaction Manager


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